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A QUESTION? WE'RE LISTENING
At Ruby Vaughan every message is handled with care and complete professionalism. Whether your question is about an order, a delivery time or styling advice, our team will get back to you clearly and thoughtfully.
CUSTOMER CARE
📧 info@rubyvaughan.com
We reply within 24 business hours.
For priority handling, please include:
- Your order number
- The name used at checkout
- A clear description of your question
CUSTOMER CARE HOURS
Monday – Friday
9:00am – 5:00pm (AEST)
Closed on weekends and public holidays.
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You can follow your parcel's progress at any time via our dedicated tracking page.
OUR STORY
Your trust is at the heart of everything we do. We work every day to honour it.
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TRUSTED BY MORE THAN 2,000 CUSTOMERS ❤️
Little unboxing of the day: brilliant! 😍 Really good quality and a perfect fit. Thank you Ruby Vaughan!
Really happy with my purchase. The fit is perfect, not too loose, not too tight. Gives a youthful, relaxed look that I love 💙. Highly recommend!
The colour is gorgeous, exactly as pictured! 🌸 Falls perfectly and the fabric is so soft. I wear it constantly.
I'm in love with this chocolate colour! 😍 Perfect for autumn or even a summer look with a white top. The fit is spot on!
Honestly, I love it! 😍 The quality is great and shipping was super quick. 100% recommend!
A little gem! Beautifully made, with a lovely finish. Subtle yet refined, perfect for finishing off any outfit. Wonderful!
Beautiful! The embroidery details are stunning and the fit is so flattering. Light fabric of very good quality, ideal for summer. Wonderful!
A big favourite, this playsuit! The fit is perfect and the belt accentuates the waist beautifully. The fabric is top quality and so comfortable. A chic basic you need in your wardrobe.
The perfect little dress! The embroidery is gorgeous and the fit is so sweet. Light and very comfortable to wear. A real favourite!